Tenant appreciation is one of the most important parts of being a landlord because, it shows your tenants that you care about them and actually value your business.
In today’s busy world though the big question is how should you be showing your tenants that you appreciate them? With so many options available it’s easy to get lost in a sea of decisions and not do anything at all.
Thankfully, in this article we’ve compiled a list of things that you can properly show tenant apprciation.
1. Send a Holiday or Seasonal Greeting
A simple card or email during holidays or at the start of each season can go a long way. Consider adding a small gift card to a local coffee shop or market. It’s a low-cost, high-impact gesture that shows you’re thinking of your tenants as more than just names on a lease.
2. Celebrate Lease Anniversaries
Acknowledging the anniversary of your tenant’s move-in date is a great way to show you value their continued residency. You might send a thank-you card or a small gift or even offer a one-time rent discount or bonus amenity (like a carpet cleaning or appliance upgrade).
3. Offer Small Upgrades or Improvements
When a tenant renews a lease, consider offering a minor property upgrade. This could be a new showerhead, better lighting, fresh paint, or updated blinds. It shows you’re committed to improving their living space and not just maintaining the status quo.
4. Host a Tenant Appreciation Event
If you manage multi-family units or apartment complexes, a casual tenant appreciation event—like a summer BBQ, pizza night, or holiday gathering—can build community and goodwill. It also allows tenants to connect with you and each other in a relaxed setting.
5. Be Responsive and Respectful
One of the most overlooked ways to show appreciation is simply being a responsive and respectful landlord. Promptly addressing maintenance issues, giving proper notice before inspections, and being courteous in communication help tenants feel respected and valued.
6. Create a Local Perks Program
Partner with local businesses to offer discounts or special deals for your tenants. This could include nearby gyms, restaurants, or dry cleaners. It benefits both your tenants and your local community and adds value to your property.
7. Recognize and Reward Good Tenants
Tenants who pay on time, take care of the property and communicate well are worth keeping. Consider offering a loyalty reward, such as a modest rent discount after a year of on-time payments, or a “tenant of the month” spotlight with a small prize. Recognition goes a long way toward making tenants feel seen and appreciated.
Happy tenants are long-term tenants. By showing appreciation in thoughtful, personal ways, landlords can build trust, reduce turnover, and create a more positive rental experience for everyone involved. You don’t need a big budget to make a big impression—just consistency, communication, and a little creativity.
Learn more about the property management services that we can offer you by calling us at (503) 646-9664 – Talk to a Live Person – Our office answers the phone 9 AM to 5 PM Monday through Friday – or click here to connect with us online.
