Searching for more information on what to do when a pipe bursts at your rental property? A burst pipe can cause serious water damage in minutes, especially in Portland’s damp climate, where plumbing systems work overtime during colder months. Whether you’re a landlord or tenant, knowing what to do immediately can help minimize property damage, reduce repair costs, and prevent long-term issues like mold or structural damage.
What To Do With Pipe Bursts
The first and most important step when a pipe bursts is to stop the water flow. Locate the main water shut-off valve—typically near the water meter, in the basement, or on an exterior wall. Turn it clockwise to stop the water supply.
If you can’t find the valve, call your property manager quickly. Water can quickly damage floors, walls, and wiring.
If you can’t find the valve, call your property manager quickly. Water can quickly damage floors, walls, and wiring.
Turn Off Electricity in the Affected Area
If water is near outlets, turn off the power to that area at the breaker. Never enter standing water if power is on.
For multi-unit buildings, alert other tenants—water may spread between units.
For multi-unit buildings, alert other tenants—water may spread between units.
Drain the Pipes
Once the water supply is off, open all faucets and flush toilets to drain the remaining water from the plumbing system. This step helps relieve pressure in the pipes and prevents additional leaks.
Document the Damage
Take photos and videos of damage before cleaning. This is important for insurance and repairs.
If you manage multiple Portland rental properties, keeping a consistent documentation process helps streamline communication with insurance companies and maintenance teams.
If you manage multiple Portland rental properties, keeping a consistent documentation process helps streamline communication with insurance companies and maintenance teams.
Call a Professional Plumber
After cleanup, have a licensed plumber inspect and repair the system. They’ll find the cause and ensure safety.
Avoid DIY fixes unless you’re qualified; temporary patches can lead to bigger issues down the line.
Avoid DIY fixes unless you’re qualified; temporary patches can lead to bigger issues down the line.
Contact Your Property Manager or Insurance Company
Tenants: contact your property manager promptly. Landlords: notify property insurance right away.
Most rental policies cover water damage, but rapid reporting is key. Managers coordinate cleanup to prevent mold.
Most rental policies cover water damage, but rapid reporting is key. Managers coordinate cleanup to prevent mold.
Begin the Drying and Cleanup Process
Use fans, dehumidifiers, and towels to dry quickly. Mold can grow within 24-48 hours.
Restoration companies help ensure walls, insulation, and floors are fully dry before repairs.
Restoration companies help ensure walls, insulation, and floors are fully dry before repairs.
Prevent Future Pipe Bursts
After repairs, insulate exposed pipes, especially in basements or crawl spaces.
- Keep indoor temperatures steady on cold nights.
- Schedule yearly plumbing checks with your property manager.
Preventing pipe problems is much cheaper than emergency plumbing repairs.
Need Help Managing Emergencies?
If you own rental properties in Portland and want peace of mind when maintenance emergencies happen, Rent Portland Homes – Professionals can help. Our experienced property management team handles pipe bursts, repairs, tenant communication, and insurance coordination so you can focus on your investment—not the stress.
Contact Rent Portland Homes – Professionals today to protect your rental property from unexpected disasters. Contact us at (503) 646-9664 – Talk to a Live Person – Our office answers the phone 9 AM to 5 PM Monday through Friday – or click here to connect with us online.
